PERSONALISED REMINDERS. POWERED BY AI.

Your customers
are busy.
Make every
reminder count.

The right message. At the right time. Through the right channel. PAYDAY turns reminders into personal journeys that drive action.

Discover PAYDAY Watch the story 1:50
ONE CUSTOMER. HER OWN JOURNEY.01 / SARAH
S
Sarah MillerAppointment tomorrow · 2:00 PM
PAYDAY connects the dots
Right momentWhatsAppPersonal message
PAYDAYWhatsApp reminder

Hi Sarah 👋

Just a quick reminder about your appointment tomorrow at 2:00 PM.

We know your day can get busy, so we wanted to make sure this doesn’t slip your mind.

Reply 1 to confirm or 2 if you need to reschedule.

Try Sarah’s reply to see the next step.
Illustrative journey · No message is sent
Built around people. Focused on action.Explore the journey

THE INTELLIGENCE BEHIND THE REMINDER

One goal.
A different journey for everyone.

Getting a response takes more than adding a first name. PAYDAY understands the context, decides what comes next and creates communication for each person.

01

Know.

Connect to your existing systems. Understand each customer’s context, language, communication preferences and the action they need to take.

Customer + context
02

Decide.

Choose when to reach out, which channel to use and what to do next if the customer doesn’t respond.

Timing + channel
03

Create.

Generate personalised messages, images and videos, tailored to the recipient, your business and the moment.

Message + media
04

Act.

Deliver the reminder and move the journey forward based on the customer’s response, keeping the next action clear.

Delivery + follow-up

MEET PAYDAY

See the personal
touch in action.

From understanding the customer
to inspiring their next move.
The PAYDAY story, in under two minutes.

MORE THAN A NAME IN A TEMPLATE

Make it relevant.
Make it personal.

A helpful message. An image made for the moment. A video that speaks directly to the customer. PAYDAY creates the content as part of the journey.

Explore personalised media
01 / MESSAGES

Words that fit the moment.

Adapt the language, tone and content to the person and the action.

02 / IMAGES

A reason to pay attention.

Personalised visuals that give your reminder a human touch.

03 / VIDEO

A message made for you.

AI-generated videos that bring the reminder to life for each customer.

ONE CONNECTED CONVERSATION

The channel changes.
The context stays.

Reach customers through WhatsApp, SMS and email. Keep the message and the next step connected throughout the journey.

WhatsApp

Start a conversation with a personal reminder, rich media and a simple way to reply.

Personal. Conversational. Actionable.

SMS

Keep it concise when a clear, timely reminder is all your customer needs.

A little nudge at the right moment.

Email

Give customers the details and context they need to take the next step.

Room for the bigger picture.

BUILT FOR YOUR CUSTOMER WORKFLOWS

Different moments.
Same personal approach.

01 / APPOINTMENTS

Turn reminders
into arrivals.

Help customers confirm or reschedule, and give your team a clearer picture of who’s coming.

02 / PAYMENTS

Make the next
payment easier.

Send relevant follow-ups with a clear next step, so customers can act on outstanding payments.

03 / RENEWALS

Keep the
relationship going.

Reach customers ahead of renewal with the context they need to make their decision.

04 / ONBOARDING

Help every customer
move forward.

Guide customers through setup, check-ins and the next steps that matter.

START WITH THE SYSTEMS YOU USE

Your context.
PAYDAY’s intelligence.

Build journeys around the customer information in your existing systems. We’ll work with you to understand the connection your workflow needs.

01 Customer & CRM data
02 Appointment information
03 Payment & renewal context
04 Communication preferences

A PLAN AROUND YOUR BUSINESS

Start with the outcome
you want to improve.

Tell us your use case, channels and customer volume.
We’ll discuss the right scope and pricing for your business.

Let’s build your journey